This small fee is levied by Bewakoof to sustain the efficient operations and continuous improvement of the website, for a hassle-free experience.

Refund of Bewakoof's Platform Fee:

1. If the order is lost or undelivered to the preferred location, the complete order amount will be refunded if paid online, including the Bewakoof's platform fee.
2. If a customer cancels an order partially/fully or returns an order, Bewakoof's platform fee will not be refunded.
3. For accounts whose return behavior does not adhere to our fair usage policy, Platform fee will be non-refundable irrespective of order value*.